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Customer Support Specialist
Handle tickets and keep client sites running smoothly.
About the role
You will triage support requests, coordinate fixes, and keep customers informed.
You should enjoy solving problems quickly and clearly.
You should enjoy solving problems quickly and clearly.
Responsibilities
- Respond to support tickets
- Coordinate fixes with engineering
- Maintain help docs and FAQs
Requirements
- 1+ years support experience
- Clear written communication
- Comfortable with web tooling
Benefits
- Remote friendly
- Shift flexibility
- Career growth